Digital collective

SERVICE DESIGN COMMUNITY OF PRACTICE

It's all about digital service design

We want to design digital services that people to prefer to use, and for them to be able to use these services without needing assistance. Good user experience is one that meets a particular user’s needs in the specific context where he or she uses the product.
Understand the skills, tools and methodologies necessary to develop compelling strategies, products and services.
The process of building customer experiences with a strong digital element. How to problem-solve and design for both user and business needs.
Resources to help you achieve the target of each stage through applying one or more tools during the research and development stages.

Four-step process

Finding out customer needs, and whether we can help them.

Researching and designing to meet the ultimate goal.

Build the current version of the design, to meet the ultimate goal.

Resolve bugs and fixes for our digital services.